Frequently Asked Questions (FAQ)
1. What products do you offer?
We specialize in high-quality indoor and outdoor furniture, including dining sets, sofas, garden furniture, and home accessories.
2. Where do you ship?
We currently ship across the UK. For international orders, please contact us at support@vsfurniture.co.
3. How long does delivery take?
Delivery times vary depending on your location and the product. Standard delivery takes 3-7 business days, while custom or pre-ordered items may take longer.
4. Can I track my order?
Yes! Once your order is dispatched, you will receive a tracking number via email to monitor your shipment.
5. What is your return policy?
We offer a 14-day return policy for unused and undamaged products in their original packaging. Please contact us at support@vsfurniture.co to initiate a return.
6. Do you offer assembly services?
Some of our furniture requires assembly, and we provide easy-to-follow instructions. If you need professional assembly, contact us for assistance.
7. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
8. Do you offer warranties on your products?
Yes, most of our products come with a warranty. The duration depends on the item. Please check the product description or reach out to us for details.
9. How can I contact customer support?
You can reach our support team via email at support@vsfurniture.co, and we will respond as soon as possible.
10. Do you offer bulk or trade discounts?
Yes! If you’re looking to place a bulk order or need furniture for a commercial project, contact us for special pricing.
